Welcome to Umrah Haj Services. By availing of our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our services.

1. Scope of Services

Umrah Haj Services specializes in arranging and facilitating Haj and Umrah pilgrimages. Our services include: Visa processing. Travel arrangements (flights, accommodation, and transport). Guidance on pilgrimage rituals. Customer support throughout the pilgrimage journey.

2. Eligibility

Pilgrims must possess valid passports with a minimum validity of six months. Compliance with the visa requirements set by the Kingdom of Saudi Arabia is mandatory. Pilgrims must be in good physical and mental health to undertake the journey.

3. Booking and Payments

Bookings are confirmed only upon receipt of the required deposit as communicated at the time of booking. The remaining balance must be paid within the stipulated timeline prior to departure. Payments are non-refundable unless otherwise stated.

4. Cancellation and Refunds

Cancellations must be made in writing and are subject to applicable cancellation fees. Refunds (if any) will be processed within [number] business days, subject to administrative charges and third-party policies. No refunds will be provided for unused services or no-shows.

5. Responsibilities and Liabilities

Umrah Haj Services acts only as a facilitator and is not liable for any loss, damage, or inconvenience caused by third-party service providers (e.g., airlines, hotels, transport). It is the pilgrim’s responsibility to ensure compliance with the laws and regulations of Saudi Arabia and other countries involved in transit. Umrah Haj Services is not liable for delays, cancellations, or changes in schedules due to unforeseen circumstances such as natural disasters, political unrest, or pandemics.

6. Health and Safety

Pilgrims are advised to consult their healthcare provider regarding vaccinations and medical fitness for the pilgrimage. It is the pilgrim’s responsibility to carry necessary medications and health insurance.

7. Code of Conduct

Pilgrims are expected to adhere to the Islamic principles and local laws during the pilgrimage. Any misconduct may result in termination of services without a refund.

8. Privacy Policy

Personal information collected during the booking process will be used solely for service delivery and compliance with regulatory requirements. We do not share your personal data with third parties except as necessary for the fulfillment of services.

9. Changes to Itinerary

Umrah Haj Services reserves the right to modify itineraries, accommodations, or services due to unforeseen circumstances while ensuring minimal inconvenience to pilgrims.

10. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [City/State].

11. Contact Information

For any queries or concerns, please contact: Umrah Haj Services
Phone: +91 9003363505
Email: info@umrahhajservice.com

By availing of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.